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Claire

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Complaints: If you ever have any concerns about your therapy process, we encourage you to discuss this with your counselor during your sessions so that you can collaborate as you move forward. Any disputes or complaints that cannot be resolved between the client, counselor, and Two Roads Recovery PLLC can be directed to the Texas Behavioral Health Executive Council. Their address is 1801 Congress Ave., Suite #7.300 Austin, Texas 78701. Notice to Clients from the Texas Behavioral Health Executive Council: The Texas Behavioral Health Executive Council investigates and prosecutes professional misconduct 3 of 7committed by marriage and family therapists, professional counselors, psychologists, psychological associates, social workers, and licensed specialists in school psychology. Although not every complaint against or dispute with a licensee involves professional misconduct, the Executive Council will provide you with information about how to file a complaint. Please call 1-800-821-3205 for more information.